Terms of Service

ORDERS
Most of our products are crafted on a made-to-order basis, ensuring each piece meets your unique preferences. Depending on the amount of orders that come in from customers, wait times for an item can take 2-3 weeks. After the item is made, it is usually shipped within 2 days of completion.

However, we also maintain a selection of popular styles in stock, ready for immediate purchase. We will let you know if we have the item in stock and are able to ship it earlier!

REFUNDS & EXCHANGES
All sales are final. However, if there is a malfunction or failure that occurs, we will offer a complete refund or exchange upon return receipt and complete product inspection. 

If you have any questions or concerns about anything at all, please let us know. We are happy to assist you. 

ADDITIONAL INFORMATION
Since all leather hides are different, not all products will look the same. This is part of what draws us to leather. Each item is beautiful and unique in its own way.